A check out is carried out at the end of a tenancy, after the tenant has left the property. The tenant may be present. The check-out inspection only records the items that are in a different condition to what was recorded in the ingoing inventory, so it’s important to provide the clerk with a copy of the inventory if possible, as this will tell us the property’s condition at the beginning of the tenancy. 

Check-outs are conducted on a room-by-room basis and record the following information: 

  • maintenance issues that have been created (or added to) during the tenancy 
  • cleaning issues that have been created (or added to) during the tenancy 
  • items that need to be removed 
  • items that are now missing 
  • the keys the tenant has returned (unless handed to agent/landlord beforehand) 
  • the tenant’s forwarding address (if the tenant is present) 
  • final meter readings 

Though the report should not be used as a final statement of tenant responsibility, it can be used as part of the evidence for a landlord to claim from the deposit if needed. 

If we are meeting the tenant for the check-out, we can return the keys to the landlord if they live within 15 minutes travel of the property.